terms & conditions

4rwardThinking4Business is entirely owned and managed by Noorstar Services with a registered office address at Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.

We value transparency and want to ensure our customers have all the information they need. Please read and familiarise yourself with the terms and conditions.

Acceptance of Terms

When you use our services, it's important to note that you agree to our terms.

Should you not approve the terms described below, we firmly advise you to find alternatives that are more suited to your needs and stop using our website.

Accounts and registration

To use our services or purchase our products, you must be at least 18 years old. To register for an account, you must supply true and comprehensive information. In addition, you must take full responsibility for all actions taken with your login credentials and not share them with anyone.

Payments

At our company, we want to ensure that all of our customers have a positive experience. To purchase our products, you must pay any applicable fees as outlined on our pricing page or checkout page. We understand that mistakes can happen, so we reserve the right to correct any pricing errors, even if payment has already been received. To ensure a smooth billing process, please provide accurate and up-to-date billing information, including a valid and authorised payment method. Thank you for

On your banking statement, you will see a transaction for our products under 4TBNS, UAE.

Delivery

Once your payment has been successfully processed you will receive your products via email. They will be sent in a digital format where you can download it directly to your computer at any time. We aim to have the products delivered to you within 24 hours, if your product has not been received within this time period, please contact us. We will review what has gone wrong and rectify it.

Refunds & Cancellation

Although we do our best to give you a great experience sometimes errors do occur, we offer a 14-day refund policy. Should you require a refund send us an email to our support email or using the Contact Us page explaining your reasons. We will review them and issue a refund at our discretion, we do offer immediate refunds if the fault is on our side, this covers the following:

  • Sending of the wrong product.
  • An issue with accessing the product files.
  • An error with the delivery.

If a refund has been issued, then we ask you to wait between 5-10 business days before you receive the money back into your account.

You can also cancel your order after making a payment if you notify us immediately. As our products are delivered instantly, we may not be able to cancel your order, but we could look into a refund. We always advise to double-check your product before making a payment to ensure that you are happy with your purchase.

No Unlawful or Prohibited Use

We want you to know that the things you see on our website, like the words, pictures, and videos, belong to 4rwardthinking4business and are protected by laws that help us keep them safe. You're welcome to look at our website and use it for your personal use, but please don't copy, share, or sell anything you see on it without asking us first. If someone takes our stuff without permission, we might have to take legal action. We believe everyone's ideas and creations are important, so we ask that you also respect other people's work by not using ours without our permission. If you think someone has taken something from our website that they shouldn't have, please let us know so we can sort it out.

Privacy and Data Protection

We kindly suggest you take a moment to become acquainted with our privacy policy, where you can find all the information about how we gather, handle, and safeguard your personal data.

Limitations Liability and Disclaimer of Warranties

At our company, we take great care to ensure that our services meet the highest standards. However, we understand that there may be situations beyond our control that could result in losses or damages. In such cases, neither we nor our affiliates or licensors can be held responsible for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, use, or data.

We want to assure you that we will always act in good faith, and we will do everything in our power to provide you with the best possible service. In the event that you do experience a problem, our liability will be limited to the greater of the amount you paid for the service that gave rise to the claim during the previous 12 months. Please note that these limitations are in accordance with applicable law and are designed to provide a fair and reasonable resolution in case of any unforeseen issues.

Governing jurisdiction

These Terms will be governed by the laws of the United Arab Emirates.

In the event of any wrongdoing or customer dissatisfaction, we would like to hear your concerns and do our best to remedy them. You consent to attempt an informal resolution of the issue by sending us a letter to legal@4rwardthinking4business.com together with your name, a description of the conflict, and the requested relief. The case will be carried out in accordance with the laws of the country.

Contact us

Have any questions or concerns about our terms and conditions? Get in touch with us via our Contact Us form.